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	<title>Tobias &#38; Tobias &#187; research</title>
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		<title>Usability &amp; User Experience &#8211; Resources</title>
		<link>http://blog.tobias.tv/2010/01/15/usability-user-experience-resources/</link>
		<comments>http://blog.tobias.tv/2010/01/15/usability-user-experience-resources/#comments</comments>
		<pubDate>Fri, 15 Jan 2010 15:07:33 +0000</pubDate>
		<dc:creator>Philipp</dc:creator>
				<category><![CDATA[User Experience]]></category>
		<category><![CDATA[Design]]></category>
		<category><![CDATA[information architecture]]></category>
		<category><![CDATA[interaction design]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[resource]]></category>
		<category><![CDATA[usability]]></category>
		<category><![CDATA[ux]]></category>

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		<description><![CDATA[We think of a system as "usable" if we encounter elegance and clarity when interacting with it. This collection of online resources introduces the theory and practise of usability, user experience and user-centred design.]]></description>
			<content:encoded><![CDATA[<p>In human-computer interaction and computer science, usability often refers to the elegance and clarity with which the interaction with a computer program or a web site is designed. It is a qualitative attribute that assesses how easy user interfaces are to use. Here is a list of resources that have proven useful to me in the past.</p>
<p><a href="http://www.usabilitypost.com/" target="_blank">Usability Post</a><br />
A blog about design. Design isn’t what something looks like, design is about how it works. Making something usable means understanding what people expect from your product and thinking of ways to make the use of the product simple and enjoyable.</p>
<p><a href="http://boxesandarrows.com/" target="_blank">Boxes and Arrows</a><br />
Devoted to the practice, innovation, and discussion of design; including graphic design, interaction design, information architecture and the design of business.</p>
<p><a href="ttp://uitrends.com/" target="_blank">UI Trends</a><br />
A dynamic light-weight repository for interesting user interface designs and trends for website and web applications.</p>
<p><a href="http://www.uxmatters.com/" target="_blank">UXmatters</a><br />
A web magazine that delivers compelling content about developing effective user experience (UX) strategies and designing digital product user experiences that optimally serve people&#8217;s needs and satisfy their desires.</p>
<p><a href="http://www.uie.com/" target="_blank">User Interface Engineering</a><br />
A leading research, training, and consulting firm specializing in web site and product usability.</p>
<p><a href="http://konigi.com/wiki/main-page" target="_blank">Konigi</a><br />
A community-authored and maintained resource for the user experience design field, covering information related to its practices.</p>
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		<title>Can search predict the future?</title>
		<link>http://blog.tobias.tv/2009/12/23/can-search-predict-the-future/</link>
		<comments>http://blog.tobias.tv/2009/12/23/can-search-predict-the-future/#comments</comments>
		<pubDate>Wed, 23 Dec 2009 16:41:37 +0000</pubDate>
		<dc:creator>Brendan</dc:creator>
				<category><![CDATA[Strategy]]></category>
		<category><![CDATA[economics]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[search]]></category>
		<category><![CDATA[white papers]]></category>

		<guid isPermaLink="false">http://blog.tobias.tv/?p=15</guid>
		<description><![CDATA[Today, we often  search for information about upcoming major events in our lives – both good and bad – before we experience them. Can analysis of keywords in search patterns help us predict the future?]]></description>
			<content:encoded><![CDATA[<p>Today, we often  search for information about upcoming major events in our lives – both good and bad – before we experience them. When facing financial difficulty or unemployment, many of us will go online at the earliest opportunity to look for help and guidance. And when we’re considering major financial decisions such as buying a house, search engines are usually consulted before estate agents are called.</p>
<p>Traditional economic reports, on the other hand, look at events that have taken place. Unemployment figures tell us how many people are claiming benefits rather than how many people have been put at risk of redundancy. Average house prices are based on completed transactions, not how many people are currently looking to buy. So while we can be fairly <em>confident</em> of these reports, they don’t provide us with particularly <em>current</em> insights.</p>
<p>This trade-off between confidence and currency was, in the past, largely academic as analysing current data was almost impossible. But in the age of the real-time web, this might be about to change: maybe patterns in search behaviour can give us a glimpse of future patterns in the economy.</p>
<p>We first became interested in this topic back in spring 2009, so we analysed search patterns for two sets of keywords as the UK economy went into recession. We looked for relationships between these search patterns and related economic indicators, and listed some tentative predictions based on what we observed.</p>
<h2>House prices</h2>
<p>In April 2009, we looked at volumes for 23 keywords that homebuyers might use, including <em>buying a home</em>, <em>cheap mortgage</em> and <em>mortgage providers</em>. UK search volumes for these keywords were then compared to house prices.</p>
<div id="attachment_288" class="wp-caption aligncenter" style="width: 480px"><img class="size-full wp-image-288 " title="House price searches in April" src="http://www.brelson.com/wp-content/uploads/2009/12/house-prices-april.png" alt="" width="470" height="312" /><p class="wp-caption-text">House prices charted against search volumes for 23 related keywords, from January 2004 to April 2009.  Sources: Nationwide, Google Insights </p></div>
<p>Searches typically decline as autumn ends before rebounding in January. But in 2008, the January rebound was lacklustre and the decline came in spring – much earlier than usual. This was in line with house prices, which peaked in late 2007 and dropped severely from spring 2008.</p>
<p>In the first few months of 2009, however, search volumes enjoyed a far stronger January rebound than in the previous year – so we hypothesised that house prices would bottom out or even start to rise again in the middle of 2009. Let’s look at how accurate that hypothesis turned out to be.</p>
<div id="attachment_292" class="wp-caption aligncenter" style="width: 480px"><img class="size-full wp-image-292 " title="House price data to the present" src="http://www.brelson.com/wp-content/uploads/2009/12/house-prices-full.png" alt="House price data to the present" width="470" height="312" /><p class="wp-caption-text">House prices charted against search volumes for 23 related keywords, from January 2004 to December 2009  Sources: Nationwide, Google Insights </p></div>
<p>Sure enough, the search volume resurgence was accompanied by house price growth throughout 2009. But you’ll notice that search volumes soon tapered off, with a particularly steep fall after August. Our revised hypothesis, then, is that house prices will <strong>initially plateau and then drop again</strong>. We’ll revisit the statistics in spring 2010 to see how things turn out.</p>
<h2>Financial difficulties</h2>
<p>The second set of keywords we analysed was related to impending financial difficulties such as joblessness, debt and insolvency. They included <em>signing on</em>, <em>mortgage arrears</em> and <em>debt problems</em>, and were compared to the UK jobless rate.</p>
<div id="attachment_296" class="wp-caption aligncenter" style="width: 480px"><img class="size-full wp-image-296 " title="Financial problems searches versus unemployment" src="http://www.brelson.com/wp-content/uploads/2009/12/difficulties-april2.png" alt="Financial problems searches versus unemployment" width="470" height="312" /><p class="wp-caption-text">UK unemployment rate charted against search volumes for 24 related keywords, from January 2004 to April 2009  Sources: Office for National Statistics, Google Insights </p></div>
<p>These search volumes dip at the end of each year before rising in January – and the rise in early 2008 was more pronounced than in previous years. The jobless rate started climbing three months later, suggesting that in this case search patterns might anticipate economic statistics. We observed that search volumes had dropped significantly in the first few months of 2009, so our hypothesis was that the jobless rate would stabilise but not drop between April and July. The chart below shows what actually happened.</p>
<div id="attachment_297" class="wp-caption aligncenter" style="width: 480px"><img class="size-full wp-image-297 " title="Financial difficulties searches versus unemployment, until now" src="http://www.brelson.com/wp-content/uploads/2009/12/difficulties-full.png" alt="Financial difficulties searches versus unemployment, until now" width="470" height="312" /><p class="wp-caption-text">UK unemployment rate charted against search volumes for 24 related keywords, from January 2004 to April 2009  Sources: Office for National Statistics, Google Insights</p></div>
<p>The unemployment rate has indeed stabilised, wavering between 7.7% and 7.8% since early June, suggesting that our original hypothesis was valid. And search volumes have kept on dropping throughout 2009. If search trends do anticipate economic reports in this case, we should see the unemployment rate <strong>drop steadily between now and spring 2010</strong>. Again, we’ll revisit these figures in April to see if this happens.</p>
<h2>Conclusion</h2>
<p>Our hypotheses from April 2009 were largely borne out as the year progressed: the drop in house prices was reversed and unemployment rates stabilised. So maybe there is some truth to the notion that search patterns can shed some light on forthcoming economic change.</p>
<p>But these hypotheses were in tune with the economic mood of the time. Many commentators were talking about green shoots and a V-shaped recession – there was a feeling that recovery was just around the corner. Today, we remain in what has become the longest-running recession in recorded history and there is considerable uncertainty about what 2010 will bring.</p>
<p>Our new hypotheses are less likely to be tainted by current economic consensus, precisely because no real consensus seems to exist right now. For this reason, the idea of search predicting the future will be seriously tested as the year unfolds. Don’t forget to come back in April 2010 to see the results for yourself.</p>
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		</item>
		<item>
		<title>Readability of online text</title>
		<link>http://blog.tobias.tv/2009/11/10/readability-of-online-text/</link>
		<comments>http://blog.tobias.tv/2009/11/10/readability-of-online-text/#comments</comments>
		<pubDate>Tue, 10 Nov 2009 11:06:03 +0000</pubDate>
		<dc:creator>Brendan</dc:creator>
				<category><![CDATA[User Experience]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[readability]]></category>
		<category><![CDATA[research]]></category>

		<guid isPermaLink="false">http://blog.tobias.tv/?p=5</guid>
		<description><![CDATA[A 2005 study looking at the readability of online text found that no single layout was ideal. Faster readers prefer two-column, full-justified text: slower readers benefited from single-column, left-justified. ]]></description>
			<content:encoded><![CDATA[<p>I&#8217;ve been trying to codify some guidelines for writing for the web recently, and came across <a href="http://psychology.wichita.edu/surl/usabilitynews/72/pdf/Usability%20News%2072%20-%20Baker.pdf">this study (PDF)</a> by Wichita University&#8217;s <a href="http://www.surl.org/">Software Usability Research Laboratory</a> in 2005.</p>
<p>The study involved 66 graduate students with either normal or corrected vision being given a short story to read online. A preliminary reading test was carried out on participants so the study could predetermine their reading speed. Different text layouts were used, such as multiple column, full justification and so on. Study participants were tested for both reading speed and reading comprehension.</p>
<ul>
<li><b>Reading speed:</b> Multiple-column layouts impaired reading speed when text was left-justified. However, left-justified text was read more quickly in a single column layout than full-justified text. The highest reading speed was 269.33 words per minute for two-column, full-justified text.</li>
<li><b>Reading comprehension:</b> No significant variation was found across the different text formats. </li>
<li><b>Fast versus slow readers:</b> Faster readers benefited most from the 2-column, fully-justified layout. Slow readers benefited from 1-column, left-justified text.</li>
</ul>
<p>The study was perhaps limited by the fact that the participants, as undergraduates, were heavier readers of online text than the average member of the population. I&#8217;d be interested to see if any similar studies have been carried out with a larger sample size, broader age range and a more representative mix of internet &#8216;natives&#8217; versus internet &#8216;newbies&#8217;. Does anyone know of any? If I find some I&#8217;ll post them here. </p>
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